Configure Outlook For Mac 2011 Office 365
This page provides instructions on configuring Outlook 2011 for Mac to access your Office 365 account using Exchange. Outlook Tutorials on Lynda.com Lynda.com has several video tutorials that cover how to get the most out of using this program, including how to import your address book from your old email account and how to set. If you use Outlook 2016 for Mac in more than one capacity, such as for your personal life and for work, you can set up Outlook to handle these different capacities by using profiles. A profile is associated with and stores a set of email messages, contacts, tasks, calendars, account settings, Scrapbook clips, and more.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Configure Outlook For Mac 2011 Office 365 Setup
Original KB number: 2830042
Problem
When you try to set up Microsoft Outlook for Mac 2011 to use the archive mailbox feature in Exchange Online for Office 365, your attempt fails.
Workaround
To work around this behavior, use Outlook Web App for mail, and apply retention policies in Exchange Online. Use the following settings when you apply the retention policies:
| Tag name | Tag type | Retention age limit (days) | Retention action |
|---|---|---|---|
| Personal 1-years move to archive | Personal | 365 | Move to archive |
| Personal 5-years move to archive | Personal | 1825 | Move to archive |
| *Personal never move to archive | Personal | No age limit | Move to archive |
| *This tag is not enabled by default. Items that have this retention tag are either never moved or never deleted. |
For more information about retention policies in Exchange Online, see Retention tags and retention policies.
Configure Outlook For Mac 2011 Office 365 Settings
Whereas Outlook for Mac 2011 doesn't support the archive feature, Outlook 2016 for Mac does support the archive feature. When you use Outlook 2016 for Mac, you can access your archive and move mail items into your archive.
More information
You can create an archive mailbox for a user's primary cloud-based mailbox. Users can use the archive mailbox (also known as a personal archive) to store historical messaging data by moving or copying messages from their primary mailbox to their archive mailbox. The archived messages reside in the cloud, and users can access the messages by using Outlook 2016 for Mac, Outlook 2013, Outlook 2010, or Outlook Web App.
Configure 2011 Outlook Mac For Office 365
For more information about the archive mailbox feature in Exchange Online, see Enable or disable an archive mailbox in Exchange Online.
Microsoft Office 365 Outlook Setup
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